Unix Hosting Features
Disk Space
The disk space allotment refers to how much storage space you are allowed on the server. The disk space can be used for all web or database related files including HTML, databases, graphics, CGI programs etc. Disk space can not be used as personal storage or as a hard drive backup.
Data Transfer
Data Transfer (bandwidth) refers to the amount of data that can be downloaded by visitors to your site. Given an average web page size of 15k, 3GB of data transfer would be enough to allow for over 20,000 page downloads every month.
POP3 E-mail Accounts
A POP3 E-mail account provides a separate user name / password access to an e-mail address within your domain. Example: a separate user name and password that only retrieves mail sent to address@yourdomainname.com.
E-Mail Forward
An e-mail forward is an address @yourdomain.com that gets routed by our mail server to a destination outside of yourdomain.com. For example aces@yourdomainname.com going to acesfight@aol.com would be considered an e-mail forward. If the address is being routed to an address within your domain, for example superman@yourdomainname.com going to batman@yourdomainname.com, then an alias and not a forward is required.
E-Mail Aliases
An e-mail alias allows multiple addresses within a domain to deliver e-mail to the same POP3 account. For example, an alias could deliver mail sent to hostingsales@yourdomainname.com to the sales@yourdomainname.com POP3 account. By default, anything@somedomain.com is automatically an alias to the domains main e-mail account.
E-Mail Auto Responders
An auto responder instantly delivers an automated response as soon as an e-mail is sent to a certain address. This is useful for sending a price list, company information, or any other data automatically!
Web Based E-Mail Client
This feature allows e-mail to be checked via a web based form similar to Microsoft's Hotmail. WebMail makes it easy to check e-mail from any location which has an internet connection.
E-Mail Lists
Mailing lists are powerful e-mail server run programs that send mail to many people at one time. They go beyond just a standard group mailer in that there are many commands available for list administration.
NOTE: E-mail lists can not be used to send UCE. (Unsolicited SPAM) Any violation of our mass e-mail policy will result in the immediate termination of your account.
FTP Accounts
FTP accounts make it possible to give restricted access to an account. For example: yourdomainname.com could assigned user "joe" a password of "dog." When joe FTP'ed to yourdomainname.com with his password of dog it would take him directly into the yourdomainname.com/joe/ dir. Joe would not be able to gain access to the main yourdomainname.com files, just his own.
FTP Usage
FTP allows a user to upload / download from an account. FTP is the most widely used means of uploading a web account. FTP are included in the monthly bandwidth limit, however, there is no restriction on the amount of FTP updates allowed.
Anonymous FTP
An anonymous FTP site provides upload/download access to any user. All files will be stored in a directory within your account that the public has access to. An anonymous FTP site allows for the ability to let your web users upload their own files, without having to create a secured FTP account.
mySQL Database
MySQL is a true multi-user, multi-threaded SQL database server. SQL is the most popular database language in the world. MySQL is a client/server implementation that consists of a server daemon and many different client programs and libraries.
Pre-Installed "System CGI"
System CGI access allows you to take advantage of simple programs that have been pre-installed on the server for easy usage. Rather than installing a custom program within the cgi-bin and reading all the documentation required to make it work, system cgi allows you to copy and paste a line of HTML to take advantage of what our system administrators have already installed.
Java Script
Java Script is a markup language that is embedded into HTML files that can bring a static page to life. Color changing text could be an example of a simple java script.
Java Applets
Java Applets are small programs coded in java. Applets are many times used for small chat rooms, simple games, etc. Java applets download onto the client machine and run from the client computer.
FrontPage 2000 Web Bots
FrontPage Web bots are included with the extremely popular Microsoft FrontPage web authoring program. Web bots provide the same abilities of many CGI scripts and are extremely easy to integrate into a web site. FrontPage Extensions must be installed before Web bots will function correctly.
Private CGI-BIN
A CGI-BIN allows for the executing of custom programs which you might find on the internet or programs you might design yourself. Perl and the base CPAN modules are provided by default on our UNIX systems.
PHP
PHP is an HTML-embedded scripting language. Much of its syntax is borrowed from C, Java and Perl with a couple of unique PHP-specific features thrown in. The goal of the language is to allow web developers to write dynamically generated pages quickly.
Server Side Compiling
Included with our UNIX Developer plans is the ability to have our Technical Staff install additional programs on the particular Red Hat server you are hosted on. We will have to review the software beforehand, of course, and please be sure to supply us with all the details we'll need to successfully complete the task. This ability covers all installations which take less than one half-hour- (usually it takes less than five minutes for such things). Tasks taking additional time will fall into our $60 per hour custom server installation policy.
SSL Support
SSL (Secure Socket Layers) is a must for any web site that will be used for the submission of any sensitive data including: credit cards, passwords, personal information, etc. We own and maintain certificates through Thawte which enable secure connections to be made with a recognized certificate authority. In other words your browser will not pop up with multiple warning messages about security risks when connected to the secure site. Our SSL sites are configured to be used with an anonymous domain.
SSL Support Using a Private Cert
We fully support private SSL sites (ie https://secure.yourdomain.com), and can also provide the certificates needed for your own SSL site. There is a $30 setup fee and an annual $69.99 fee for your own private certificate, provided via Equifax. Our partnership with Equifax allows us to provide certificates less expensively than can be found from any other cert provider, including purchasing directly from Equifax.
FrontPage Support
Microsoft FrontPage® is a web site creation and management tool that provides tools needed to create and manage web sites.
Custom 404 / Not Found
Custom 404 / Not Found pages allow webmasters to customize the page that visitors see when they try an access a page that doesn't exist on the server.
Sub Domains
Our accounts allow you to purchase unlimited sub domains (www.domain.com/abc/ = www.abc.com).
Addon Domains
Our accounts allow you to purchase unlimited vanity domains (www.domain.com/abc/ = abc.domain.com).
E-mail Response Within 24 Hours
Claymania Creations assures you that you will never be more than 24 hours away from help with any question you may have - billing, sales, and of course technical. Although 24 hours is our guaranteed response time, average response time is much quicker. (Usually within three hours.)
Phone Support
Phone support is available between the hours of 9am - 11am & 1pm - 5pm Monday - Friday. Voice mail only: 1+(401) 438-8767.
OC-48 MAE-WEST Connections
Our Network Operations Center (NOC) is served by two separate high-speed OC-48-capable fiber optic connections and utilizes multiple Tier-1 Internet backbone providers. The facility is fitted with waterless fire-suppression systems, UPS and back-up generators, and environmental controls to ensure high-quality, uninterrupted service. The NOC is continuously monitored 24 hours a day, seven days a week. We've taken several crucial measures to make our world-class network infrastructure reliable and secure.
100BaseT Redundant Network
We build in redundancy to ensure that your site is open for business. This includes Cisco routers, Layer 2 and 3 switches, our power system generator in addition to our regular grid electrical power, and our backbone. Each server is protected by our fire suppression system and multiple air conditioning systems (HVAC: Heating Ventilation Air Conditioning). In addition, we keep a supply of drives, network cards, processors, motherboards and every other piece of equipment that has even a remote chance of failure.
24/7 Network Monitoring
Does this sound familiar: Sunday night your web site goes down - nobody's at your ISP to work on it until the next day? Over 12 hours of down time! At Claymania, on-site staff monitors our network 24 hours a day 7 days a week. In addition all servers and services are monitored by multiple monitoring tools and will page system administrators at the first sign of trouble. If there is ever a problem you can rest assured that it is being addressed.
We'll reply to all support inquiries within 24 hours or less. We strive to resolve all issues quickly and efficiently.
